1. Agreement to terms
These Terms & Conditions govern your use of Skye Freights Express Ltd's ("Skye Freights", "we", "us") website and shipping services. By creating an account or booking a shipment, you agree to these terms.
2. Our service
Skye Freights provides Direct flight shipping services for phones, laptops, documents, and other personal items between Nigeria and China. We consolidate individual shipments to offer rates lower than booking an individual shipment alone.
3. Booking and pricing
Prices shown at booking are estimates based on category and quantity or weight. Your final invoiced amount is confirmed by our team once your item is received and weighed or counted, and may differ from the estimate — for example, if the actual weight of an item differs from what was entered at booking. You'll be notified by email if your invoice is updated, and can review it before paying.
4. Payment
We accept payment by bank transfer, using your order reference code as the transfer narration. Where available, you may choose to pay on delivery instead — a flat surcharge applies to this option, shown to you before you confirm.
5. Pickup and drop-off
For home pickup, you'll select from the pickup dates we currently have open, and provide a complete address (street, area, state, and a nearby landmark) so our team can locate you. Home pickup is only available for shipments originating in Nigeria. Alternatively, you can drop your item off at one of our listed locations.
6. Cancellations
You may cancel an order yourself while it's still awaiting handover to us. Once an item has been received, invoiced, or is in transit, cancellation must be arranged directly with our support team and may not always be possible depending on shipment status.
7. Prohibited and restricted items
You may not ship illegal items, dangerous or hazardous materials, counterfeit goods, or anything prohibited under Nigerian or Chinese customs and export law. We reserve the right to refuse or hold any shipment that we reasonably believe violates this.
8. Liability
We take reasonable care in handling and transporting your items. However, Skye Freights' liability for loss or damage is limited to the invoiced value of the affected item. We are not liable for delays caused by customs, weather, or other circumstances outside our reasonable control.
9. Account responsibilities
You're responsible for keeping your account credentials secure and for the accuracy of the information you provide — including receiver details and pickup address. Skye Freights is not responsible for delivery issues caused by incorrect information you supplied.
10. Changes to these terms
We may update these terms from time to time. We'll update the date at the top of this page when we do — continued use of Skye Freights after a change means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria.
12. Contact us
Questions about these terms? Reach us via our Support page.